Terms and conditions

Whilst every effort is made to ensure all prices, titles and information are correct wherever they are displayed, they may be subject to change and availability. Where applicable prices are subject to any alteration of VAT.

How to order:

Telephone: +44 (0)1202 712910 (for availability and credit card orders)

Fax the order form to us on: 0845 1309300 (UK Only); +44 (0)1202 712913 (outside UK)

E-mail us at: brilliant@bebc.co.uk

Post a completed order form to: BEBC (Brilliant Publications) Albion Close Parkstone Poole Dorset BH12 3LL UK (the order form may be photocopied)

Order online from our secure website www.brilliantpublications.co.uk P&P FREE for UK customers ordering and paying online

How to pay:

Customers wishing to pay by cheque should send a cheque with their order made payable to: BEBC (Brilliant Publications).

Visa/Mastercard/Switch/Maestro/Delta/Solo credit cards are accepted. Either order online or telephone customer services on (01202) 712910. Please be ready to quote your card details.

Schools or other establishments wishing to be invoiced should send or fax their order together with an official school purchase order or school letterhead which includes an authorised signature.

BACS:

Bank: Bank of Scotland,

Acc. Name: The Bournemouth English Book Centre

Acc. Number: 00466600 Sort code: 12–20–29 Swift code: BOFSGB2S

Always forward remittances to: BEBC (Brilliant Publications), Albion Close, Parkstone, Poole, Dorset BH12 3LL

VAT:

Customers ordering from EC countries should include their VAT number if they wish to avoid having VAT added to their purchases. Brilliant Publications VAT no.: 690 4551 26

Inspection copies and returns policy:

We do NOT send materials out on inspection because we consider our publications to be of a high standard. We appreciate that sometimes customers find goods ordered from catalogues don’t meet their needs when they receive them. We are therefore happy to refund your money, providing you return the books to us within 30 days of receipt in good condition and suitable for resale, together with our invoice. Customers must pay for the return postage. Please pack your returns carefully since we are unable to give credit for damaged books. Bookshops wishing to return books must write asking for permission first and quote the original invoice number.